We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

 

We process personal data in order to provide professional translation services and related services. We also process personal data in the administration and management of our business. Your contact details will be used to provide you with information about our services and company which we think will be of interest to you, unless you tell us not to.

 

Our policy is to collect only the personal data necessary for agreed purposes and we only ask clients to share personal data where it is needed for those purposes.

 

Personal data processed is kept by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).

 

We take the security of your data we hold seriously. We have a policy including procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

 

We will only share personal data with others when we are legally required to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect your data.

 

Under the GDPR, individuals have certain rights over their personal data.

 

Access to data

You have the right to access your personal data held by us and you can exercise that right by contacting us below. Our aim is to respond to a request promptly and within the legally required limit of 40 days.

 

Updating of personal data

If you wish to update personal data submitted to us, please contact us below. If we are informed that any personal data held by us is no longer accurate, we will make changes based on the updated information you provide.

 

Withdrawal of consent

Where we hold data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data, please contact us below.

 

Other rights

This privacy statement is intended to provide information about what personal data we collect about you and how it is used. As well as the rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights, please contact us below.

 

Complaints

If you wish to complain about our use of your personal data, please contact us below with the details of your complaint. You also have the right to register a complaint with the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website.

 

Contacting us about your data

If you have any questions about this privacy statement or how and why we process personal data, please contact us at:

E.P.A. Language Services Ltd., AMC House, 12 Cumberland Avenue, London, NW10 7QL
E-mail: info@epa-ls.com
Tel: +44 20 8961 7943